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Why should I use GoLanguages.com over other agencies? -
GoLanguages.com is unique – we’re dedicated to being
the world’s finest language company. Most language
companies start their lives as sole translators
setting up their own small businesses translating
into just one language. Though fine linguists, they
rarely have the resources needed to manage projects
efficiently
- GoLanguages.com was founded as a
company dedicated to the effective management of
projects: delivering the right product on time and
to budget. We are driven by quality, reliability,
and client service - and have built our reputation
on making promises that we always keep
- Some
clients use us just for our project management
skills - they come to us with specific linguists
that they want us to employ, but they hand over the
management of their projects to us because we know
how to get the job done
- We only work with
corporate clients - particularly for media agencies
and in-company marketing/publishing departments
-
To offer our clients the highest levels of
professional service, we have a network of partner
agencies worldwide. We believe that we’re the best
full-service language company in the world
-
Like our existing clients, you’ll use us again and
again because we offer a level of reliability and
security that other agencies cannot match
-
Like many clients, you'll choose to work with us
because other language companies can't fulfil your
needs or because they fail to deliver on their
promises
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Does GoLanguages.com have international offices?
Yes, we have an affiliated office in Japan and
partner agencies in: China, Czech Republic, Denmark,
Finland, France, Germany, Hungary, Israel, Italy,
Japan, Korea, Netherlands, Norway, Poland, Portugal,
Russia, Slovak Republic, Spain, Sweden, Thailand and
Turkey TOP
Do you have in-house translators? No,
definitely not. The risk with in-house translators is
that they are used to translate texts that they do not
have the expertise to master properly. We only place
projects with translators who have the right linguistic
and subject skills to meet your needs
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How many translators do you have access to?
We have database access to over 10,000
professionally qualified and accredited translators,
plus other translators who are managed by our
partner agencies worldwide
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Who will complete my translation? All
translation work is carried out by professionally
qualified translators, who ONLY work into their
mother-tongue language. 98 percent of our work is
completed in-country.
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What qualifications do your translators have?
All translators have internationally recognised
academic and professional qualifications. The
majority of our top translators are MA or PhD
qualified in linguistics or translation. On most
high-end projects, working closely with our
international partner agencies, we use translator
teams where one translator translates and the second
edits and proofs the work. All translators have
membership of one or more professional body, such as
the Institute of Translation and Interpreting,
Institute of Linguists, or mother-country equivalent
where available
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What languages can you translate? We
translate all European and major world languages, into
and out of English, including: Albanian, Arabic,
Bengali, Bosnian, Bulgarian, Chinese, Croatian, Czech,
Danish, Dutch, Estonian, Finnish, Flemish, French,
German, Greek, Gujarati, Hebrew, Hindi, Hungarian,
Ilocano, Italian, Japanese, Korean, Latvian, Lithuanian,
Malayalam, Malaysian, Norwegian, Pilipino / Filipino,
Polish, Portuguese (for Europe or Brazil), Punjabi,
Romanian, Russian, Serbian, Slovak, Slovenian, Spanish
(for Europe or Latin America), Swedish, Tagalog,
Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese,
Welsh, etc. We can also translate across languages -
from French into German, for example
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How do I order a translation? You can
send us an order by email, fax, or post. You can phone
first if you want to, but you don’t have to. As soon as
we receive your request, we will action your order
immediately.
Click here for contact details
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Will you give me an obligation free quote before you
start the project? Yes. We aim to deliver
accurate quotes within 2 working hours of any client
request – without obligation, of course. Complete our
Quote Request Form by
clicking here
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How much will the translation cost?
The price of a translation depends on: -
the source language that you are working from
and the target language that you are working
into
- the length of the translation
-
the subject matter
- the type of
translation needed - creative, technical, etc
-
Click here for more details
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What are your rates? We offer a
two-tier system of rates – depending on the level of
expertise and skill that you require.
Click here for more details
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What is a minimum charge? Small
projects of less than 300 words attract minimum charge
fees. When possible, place your work in blocks larger
than 300 words to avoid paying minimum charges
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Are there any hidden charges? No.
You only pay for the work that we complete. We will
provide a quote before we start a project and we
guarantee not to exceed a quote once it has been given,
so long as you don't change the source material. If we
misquote and a project exceeds our expectations, we will
cap the final invoice in line with the quote given. You
won't ever face any unexpected charges. If a project
comes in under quote, we will invoice you on the lower
amount
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How is the invoice calculated?
Where available, we take a verifiable electronic
word count of the source language file and
multiply that count by the per word fee rate set
for the language we're translating into. If the
source material is not in a countable form
(hard-copy or locked file) the invoice will be
issued against a count of the target language
file. You will ONLY pay for the number of words
translated – there are no hidden fees. Some
languages, such as Chinese and Japanese, are
always invoiced against the English source or
target count
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What are your payment terms and conditions?
28 days. For a full list of our Terms and
Conditions of Service,
click here
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How quickly can you deliver the translation?
A translator can complete between 1,500 and
2,500 words of text per day. Also allow for a
small amount of lead time for translator
availability. If you need a job urgently, we can
split a project between two or more translators
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Can you help me with a really urgent
translation? If anybody can, we
probably can. If we can't, we'll tell you
straight away - we won't keep you hanging on for an
answer
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What format should I send projects to you in?
Most clients send us their work as MS Word files
or PDFs by email, hardcopies in the post, or
faxes. We can accept other formats, but do check
with us first
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Can I send you my project by fax?
Yes – we’ll let you know immediately if there
are any legibility issues. Our fax number is:
+44 (0) 8706 221648
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What format will you return the files to me in?
Most translations will be supplied to you in
Word, Excel or PowerPoint - translators will
usually overwrite your source language files. If
you need work to be professionally typeset for
your repro house to output, just let us know and
we’ll deliver the format that you need
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How much do different languages expand by over
English? The Romance languages (Italian,
French, Spanish, etc) are more wordy than English and
can expand by as much as 25 or even 30 percent. The
Slavonic languages are far more concise and will only
expand by a modest amount. Some languages, like Finnish,
even contract
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Who are your clients?
We work for a wide range of
clients including oil companies, pharmaceutical
companies, IT companies, media agencies, law firms,
government bodies, automotive companies, universities, etc. Our
translation work includes:
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Can you translate my birth certificate?
No. We only work for corporate clients. Lots of
translation companies deal with private clients.
Click here to visit some of them
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How do I become a translator with
GoLanguages.com? By being exceptionally
good at what you do, well qualified and experienced. To
apply,
click here
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